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Association of Graduate Careers Advisory Services(Scotland)

eSoftskills

Skills Modules

Effective Communication
Presentation Skills
Teamworking
Project Management
eSoftSkills Home

Effective Communication

Introduction

Module 1: Principles of Communication and Verbal Skills

Communication Process

Perception

Influencing

Listening

Summary

Hints and Tips

Module 2: Written Communication Skills

Writing Skills

Perception

Business Letters

Writing Reports

Email

Summary

Hints and Tips

Resources

Effective Communication

Why are effective communications important? (contd)Quote
Employers look for effective communication skills when recruiting, so understanding the techniques of effective communications, and practising them, can enhance your employment prospects.

Work through the two modules to learn the skills and pick up practical tips for communicating effectively.

Effective Communications is split into two modules:

Module 1:
Principles of communication
and verbal skills

Module 2:
Written communication skills

It is recommended that you work through both modules in order.

< Previous page | Start Module 1 >

A survey of the Hotel, Leisure and Retail sectors reported that:

"85% of employers ranked personal presentation and appearance and communication skills as more desirable attributes of prospective employees."

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