Effective Communication
Why are effective communications important? (contd)
Employers look for effective communication skills when recruiting, so
understanding the techniques of effective communications, and practising
them, can enhance your employment prospects.
Work through the two modules to learn the skills and pick up practical
tips for communicating effectively.
Effective Communications is split into two modules:
Module 1:
Principles of communication
and verbal skills
Module 2:
Written communication skills
It is recommended that you work through both modules in order.
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Module 1 >
A survey of the Hotel, Leisure and Retail sectors reported that:
"85% of employers ranked personal presentation and appearance and communication
skills as more desirable attributes of prospective employees."
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