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Association of Graduate Careers Advisory Services(Scotland)

eSoftskills

Skills Modules
Effective Communication
Presentation Skills
Teamworking
Project Management
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Effective Communication

Introduction

Module 1: Principles of Communication and Verbal Skills

Communication Process

Perception

Influencing

Listening

Summary

Hints and Tips

Module 2: Written Communication Skills

Writing Skills

Perception
Business Letters

Writing Reports

Email

Summary

Hints and Tips

Resources

Business Letter 1

Writing a Business LetterBuiness letter layout - full page
Despite the increasing use of email, the business letter still represents one of the most common methods of business communications.

There are number of formats, but the following is the most commonly used in professional letters.

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