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Association of Graduate Careers Advisory Services(Scotland)

eSoftskills

Skills Modules

Effective Communication
Presentation Skills
Teamworking
Project Management
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Effective Communication

Introduction

Module 1: Principles of Communication and Verbal Skills

Communication Process

Perception

Influencing

Listening

Summary

Hints and Tips

Module 2: Written Communication Skills

Writing Skills

Perception

Business Letters

Writing Reports

Email

Summary

Hints and Tips

Resources

Written Communications Skills

Introduction
This module gives you the opportunity to develop and enhance your written communication skills through letter and report writing and the effective use of email.

Outcomes icon

Learning Outcomes
By the end of this module you should have an understanding of:

  • The techniques available for effective letter writing in a business context

  • How to compose influential business reports

  • Using email in a business context

Duration icon

Duration
This module will take approximately 60 mins.

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