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Association of Graduate Careers Advisory Services(Scotland)

eSoftskills

Skills Modules
Effective Communication
Presentation Skills
Teamworking
Project Management
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Effective Communication

Introduction

Module 1: Principles of Communication and Verbal Skills

Communication Process

Perception

Influencing

Listening

Summary

Hints and Tips

Module 2: Written Communication Skills

Writing Skills

Perception
Business Letters

Writing Reports

Email

Summary

Hints and Tips

Resources

Influencing 1

Influencing and Persuading
Think about a time when you have had to persuade or influence another.

  • How did you put over your message?

  • Were you successful?

There are some rules that you can follow.

Think About icon

Rules to consider

  • Being believable

  • Using the correct approach

  • Using fear!

  • Language - keep it simple

  • Defining beforehand what you want the audience to take away

  • Considering the audience's position and influence

  • Using relevant quotations which give your points credibility

  • Be real and natural

  • Be passionate and enthusiastic

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